Desk Nº 01
Orders & shipping
Where your parcel is, when it will arrive, or why it has not. Have your order number handy — it is on the confirmation email, near the top.
orders@halldale.storeTown Hall · Correspondence
Write to us
Every letter is read by a person. Usually the same person who will answer it. Choose the right desk below, or use the form — both arrive at the same table.
Replies · Within two working days
The directory
Desk Nº 04
Returns & refunds
For a refund or a different size, email us your order number within 30 days of delivery. There's nothing to send back. If something arrived damaged or isn't what you ordered, include a photo.
support@halldale.storeDesk Nº 07
The press
Writing about Halldale? We will send real photographs of real samples, and answer questions plainly. We do not have a media kit with the word “disrupt” in it.
press@halldale.storeDesk Nº 12
Wholesale & collaborations
Shops, garden centers, and institutions that feel like they already belong in the town. Tell us who you are and where you are — placeless as we may be, your customers are not.
trade@halldale.storeDesk Nº 19
Everything else
Ideas, corrections, tomato reports. This desk gets the interesting mail.
hello@halldale.store
